All items must be returned in original condition and in the original packaging within 30 days of receipt. Custom products and final sale items are not eligible for returns or exchanges. Once your item(s) are approved for return, you will receive additional instructions via email. Please note that the original shipping charges are non-refundable. We’ll refund your original form of payment within 7-14 business days of accepting your return. To file, please visit our Returns portal and include your original order number.
Exchanges are handled as returns. We will issue a refund using your original form of payment within 7-14 business days of accepting your return at which time, another order can be placed for the desired item(s). To file, please visit our Returns portal and include your original order number.
Please note that the second shipment may not qualify for our standard shipping rules. Your exchange may not be eligible for free or discounted shipping.